Privacy Policy

for Payment Gateway Services

Effective Date: 09-10-2024

Welcome to Zcoders Private Limited (“we,” “us,” or “our”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you interact with our services.

1. Information We Collect

We collect the following minimal information directly from sub-merchants and their customers:

• Personal Information: Name and phone number of customers.

Note: Sub-merchants may collect additional information from their customers. We do not hold or manage any other customer data beyond the name and phone number.

2. How We Use Your Information

We use the limited information we collect for the following purposes:

• To provide API services to our sub-merchants.
• To facilitate communication with sub-merchants regarding their API usage.
• To ensure the security and functionality of our services.

3. Data Sharing

We do not share the limited personal information (name and phone number) we collect with third parties, except in the following cases:

• Legal Requirements: If required by law or to comply with a legal obligation.
• Service Providers: For essential operational purposes, such as securing and maintaining our systems.

Sub-merchants are responsible for handling their customers’ data in compliance with their own privacy policies and applicable laws.

4. Data Security

We take appropriate measures to protect the limited personal information we collect, including:

• Secure API communication.
• Encryption of sensitive data.
• Restricted access to customer information.

5. User Rights

Customers whose information is processed by sub-merchants have the right to:

• Access their name and phone number stored with us.
• Request corrections if the data is inaccurate.
• Request deletion of their information, subject to our obligations to maintain certain records for legal or operational reasons.

For any other personal data, customers should contact the relevant sub-merchant directly, as we do not store or manage that information.

6. Sub-Merchant Responsibilities

Sub-merchants using our APIs are responsible for:

• Collecting, storing, and managing their customers' data in compliance with applicable data protection regulations.
• Providing their own privacy policy to their customers, explaining how they collect and use personal information.

7. Changes to This Policy

We may update this policy as necessary. Any changes will be posted on this page with the updated date.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Email: support@zcoderscs.com

Email: complains@zcoderscs.com