Gateway Access and Usage Terms and Conditions

Welcome to Zcoders Private Limited! By using our services, you agree to follow these terms. Please read them carefully.

1. Introduction

Zcoders Private Limited provides payment processing and digital services. We are registered under Pakistani law with the Securities and Exchange Commission of Pakistan (SECP). By using our platform, you accept these terms.

2. Who Can Use Our Services?

You must be at least 18 years old to use our services. Businesses must be legally registered. You are responsible for ensuring that your use of our services follows all applicable laws and regulations.

3. Account Registration and KYC

To use Zcoders Private Limited services, you must create an account and complete the Know Your Customer (KYC) process. This helps us verify your identity and protect against fraud. Make sure the information you provide is accurate.

4. Payment Services

Zcoders Private Limited processes payments in different ways, including through bank transfers. You are responsible for making sure that the payment details you provide are correct.

5. Fees

There are small fees for processing payments, which depend on the method you choose. You can find detailed information by submitting your request at our demo portal.

6. Refunds

Refunds are available under specific conditions:

• You must complete KYC verification.
• A valid reason must be provided for the refund.
• Refunds are typically processed within 5 to 7 working days from approval.
• Refunds will be sent back to the same account or payment method used for the original transaction.

For full details, check our Refund Policy.

7. Your Responsibilities

• Provide accurate and up-to-date information.
• Use our services legally and ethically.
• Keep your account secure and notify us immediately if there is any unauthorized access.

8. Security and Data Privacy

We use advanced technology to keep your personal and payment information safe. You are responsible for keeping your account password and other details private.

9. Limits of Liability

While we work hard to ensure our services are always available and functioning properly, we are not responsible for:

• Payment failures caused by third parties (e.g., banks, payment gateways).
• Delays due to system issues or maintenance.
• Losses caused by incorrect information provided by users.

10. When Can We Suspend or End Your Account?

We may suspend or terminate your account if:

• You violate these terms.
• We detect suspicious or fraudulent activity.
• You provide false or incomplete information.

If your account is terminated, you will no longer be able to use our services.

11. Disputes

If you have any issues or disputes with us, we will first try to resolve them through our customer support team. If necessary, disputes will be handled according to Pakistani law.

12. Changes to These Terms

We may update these terms from time to time. If we make significant changes, we will notify you via email or a notice on our website.

13. Intellectual Property

The Zcoders Private Limited name, logos, designs, and all content on our website belong to us. You may not use or copy them without our permission.

14. Contact Us

If you have any questions about these terms or need help with your account, please contact us at:

Email: support@zcoderscs.com

Email: complains@zcoderscs.com